SUPPORT

 




Keep up to date with the latest product information


Learn About
The RealPage User Group
 

 Notice RealPage Payments Customers

Microsoft recently released a security update that will impact your properties ability to scan checks and ensure compliance with the Payment Card Industry Data Security Standard (PCI DSS) requirements.

To avoid costly disruptions to your business, align with industry best practices for security and data integrity and comply with the Payment Card Industry Data Security Standard (PCI DSS) requirements, we strongly encourage you to install the below software patch no later than February 12, 2020. Failing to apply this patch will result in interrupted check scanning for your properties.

Link to software patch


Product Updates


OneSite Quarterly Release

The next OneSite quarterly release is scheduled for the evening of Saturday, February 8th, 2020.


Unified Login is Here

The RealPage® Unified Platform provides you with one login, from one location, for your RealPage products. Administrators will save hours spent managing users, and users will save time accessing and transitioning between RealPage products. Here’s how you can request to migrate to Unified Platform.

1. Visit www.realpage.com/imready.

To learn more about migration and get started, visit the URL above, watch the video and fill out the form.

2. Get Up to Speed.

Make sure you watch the Unified Platform Migration Readiness videos available on the RealPage Product Learning Portal (or your EasyLMS®). Search for key term “migration readiness.”

3. Answer the Call.

After receiving your migration request form (allow up to five business days), a RealPage Unified Platform Specialist will contact you to answer your migration questions, and guide you through the migration readiness tasks.

There are no orders required or additional RealPage costs to migrate to Unified Platform. When you are ready to migrate, RealPage will provide you with an implementation consultant and easy-to-use migration tool to make the transition to Unified Login seamless and easy. Simply, launch the app and start your user migration! We can’t wait to save your company hours of time spent on user management, multiple logins and training.

Unified Login Snapshot


RealPage Screening’s Artificial intelligence Based Score

RealPage is excited to announce its new AI-based scoring algorithm for resident screening. This is the industry’s first AI-powered score that measures an applicant’s ability AND willingness to pay rent. This revolutionary new model drives better lease outcomes with stronger predictive power – and continuously improves its predictive capacity to approve great renters for your property. Call your account manager for a demo and access




RealPage Client Portal

To transact with RealPage and access your information, go to the RealPage Client Portal. It offers a variety of useful resources, such as searching the knowledge base, updating profile information, submitting product ideas, and more.

To submit an enhancement idea, go to the Idea Exchange located in the RealPage Client Portal.



©2020 RealPage, Inc. All trademarks are the properties of their respective owners.
<body> </body>